From diesel locomotives to electrical ones, the Indian Railways has grown in size, value and reputation. With over 8500 railway stations, 65,000 km large rail network and increasing contribution to nation’s economy, Indian Railways is a proud institution. In fact, the ‘mass employee hiring’ done in ’97 was a world record for 7 years. And, Indian Railways contributes more than one-third to GDP’s growth. Having discussed all of the above facts, one must also lay emphasis on provisions made by Indian Railways to improve traveling standards.
Indian Railways Reservation process has improved immensely. On the indialrail.gov.in portal, anyone can visit, search and book trains for themselves with a few clicks. Earlier, one had to approach a booking counter to reserve rail tickets. Today, Indian Railways reservation is as easy as any daily routine procedure. And interestingly, its official website was the most visited portal in the month of April, 2010. Also, under the ‘information’ tab, one can see a section for ‘international tourists’, which shows the willingness to reach out to the world community. Once made, such reputation is hard to maintain over a period of considerable time. But this govt. organization is here to stay.
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